Make Every Customer Feel Welcome
Greet guests promptly. Be patient, courteous and helpful, even during busy periods. Thank every customer.
Staff Meeting
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Read our 10 employee standards ↓Our Standards
Consistency Is Everyone's Job
Every person. Every shift. Every location.
Our customers trust Allan's for great food and genuine hospitality. These are the everyday commitments that protect our family's legacy.
Protect Our Product Quality
Follow recipes and approved procedures. Weigh ingredients and fillings; check freshness, portions and presentation. Never sell substandard food.
Get Every Order Right
Confirm items, quantities, dates, pickup times and instructions. Enter and share orders correctly; check them before handoff.
Own Your Responsibilities
Finish what you start. Never assume someone else followed through. Report mistakes, delays and problems immediately.
Communicate Clearly
Keep coworkers and managers informed about changes, shortages, special orders and anything that affects customers or production.
Be Dependable
Arrive on time and ready to work. Communicate lateness or absences promptly, following our attendance procedures.
Treat People With Respect
Be professional with customers and coworkers. No threats, harassment, fighting or unwanted physical contact. Raise concerns with management.
Keep Food and Work Areas Safe
Practice proper hygiene, temperature control, labeling, storage and sanitation. Clean and organize throughout the shift.
Take Initiative and Help the Team
Stay engaged in your work; keep personal phone use to authorized times. Restock, clean or help coworkers when tasks are finished.
Learn, Improve and Represent Allan's
Know our products. Offer useful recommendations, welcome coaching, ask questions and apply your training consistently.
WHEN IN DOUBT, ASK.
WHEN SOMETHING GOES WRONG, SPEAK UP.
WHEN YOUR WORK IS DONE, HELP.
↑ Back to staff feedbackWHEN SOMETHING GOES WRONG, SPEAK UP.
WHEN YOUR WORK IS DONE, HELP.